Change Management Specialist

Need 16+ years of Experience Candidate

The District Government s PASS Modernization Project is replacing the existing on-premises procurement management system with a new state-of-the-art cloud solution. The Office of Contracting and Procurement (OCP) seeks a Change Management Specialist who will play a key role in the change management process. This role involves:

• Aligning changes with organizational goals
• Assessing the impact of new system processes
• Facilitating communication among stakeholder groups
• Scheduling training and providing support to ensure smooth adoption
• Emphasizing minimal disruption to existing work while maintaining the project schedule

Roles & Responsibilities

• Apply a structured methodology to support change management activities based on experience with change management principles, methodologies, and tools.
• Leverage change management processes and tools to assist in creating a plan and strategy that supports adoption of changes required by the project.
• Support the design, development, delivery, and management of key communications to project stakeholders.
• As directed by the OCP Change Manager, assess change impact by conducting impact analyses, evaluating change readiness, and identifying key stakeholder groups.
• Support training efforts by providing input, documenting requirements, scheduling sessions, and assisting with the design and delivery of training programs.
• Contribute to the creation of core change management plans, including stakeholder communication plans and training plans.
• Participate in organizational redesign efforts, including defining new roles and responsibilities and updating policies and procedures as needed.
• Coordinate change management initiatives with the OCP Change Manager, other team members, and the PMO.
• Track and report issues to the OCP Change Manager and, as directed, support entries in the project s Risk, Actions, Issues, and Decisions (RAID) log.
• Use videoconferencing tools to conduct meetings, workshops, and communication briefings.
• May participate in or manage the creation of change-related communication videos.
• Organize and maintain documents in designated Microsoft Teams folders, ensuring all documentation is current and easily accessible to procurement staff.
• Develop clear, step-by-step job aids to support the implementation of new or revised processes.