Sales Associate Team Leader

Full Time 30-35 hours per week. Must be available to work evenings and weekends.
Position Overview
BODYBAR is seeking a motivated, relationship-driven
Lead Sales Associate to help drive the growth and success of our studio.
This role is ideal for someone who thrives in a fast-paced, people-focused environment and enjoys creating exceptional experiences while working toward ambitious sales and retention goals. The Lead Sales Associate will play an integral role in growing our membership community, strengthening member relationships, supporting studio events and initiatives, and developing our sales team.
This is a hands-on leadership position that combines sales, hospitality, community engagement, and day-to-day studio operations.

Key Responsibilities
Membership Sales & Studio Growth
Drive new membership sales by building relationships with prospects and confidently communicating the value of the BODYBAR experience. Follow up consistently with leads, first-time guests, and prospective members through phone, text, email, and in-studio conversations. Convert introductory offers and trial clients into long-term members. Support studio sales goals, promotions, and membership campaigns. Identify opportunities to generate new leads through referrals, partnerships, events, and community outreach.

Maintain strong knowledge of memberships, class packages, promotions, and studio offerings. Member Retention & Experience
Build genuine relationships with members and create an elevated, welcoming studio experience. Proactively engage with members to increase satisfaction, attendance, and long-term retention. Follow up with members who have decreased attendance or may be at risk of canceling. Assist with membership questions, concerns, freezes, cancellations, and other account needs with professionalism and care.

Help create a studio environment where members feel recognized, connected, and valued. Events & Community Engagement
Coordinate and execute studio events, member appreciation initiatives, open houses, pop-ups, partnerships, and community activations. Help develop creative opportunities to increase studio awareness, generate leads, and strengthen the BODYBAR community. Build and maintain relationships with local businesses and community partners. Assist with event promotion, guest communication, setup, execution, and follow-up.

Sales Team Leadership & Training
Assist with onboarding and training new Sales Associates. Coach team members on sales conversations, lead follow-up, hospitality standards, studio procedures, and membership offerings. Serve as a resource and positive example for the sales team. Help ensure consistent execution of studio sales processes and customer service standards. Provide ongoing feedback and support to help Sales Associates grow and succeed. Boutique & Studio Operations
Assist with merchandising, inventory management, and sales of boutique apparel and retail products.

Maintain an elevated, organized, and visually appealing boutique and front-of-studio environment. Support opening and closing procedures and daily studio operations. Assist with scheduling, administrative responsibilities, member accounts, and other operational needs as assigned. Work closely with studio leadership to identify opportunities for improved sales, service, and studio performance. What We’re Looking For
The ideal candidate is:
Sales-driven and motivated by achieving goals. Warm, confident, polished, and comfortable starting conversations.

Highly relationship-oriented and passionate about delivering exceptional customer experiences. Organized, proactive, and able to manage multiple priorities. Comfortable making phone calls, sending follow-ups, and asking for the sale. A natural leader who enjoys coaching and supporting others. Creative and enthusiastic about events, partnerships, and community building. Reliable, accountable, and willing to take ownership. Passionate about fitness, wellness, and the BODYBAR brand.

Previous experience in sales, boutique fitness, hospitality, retail, customer service, or team leadership is strongly preferred. Schedule Expectations
This is a full-time position averaging 30–35 hours per week
. Candidates must have flexible availability and be able to work evenings and weekends
, as these are key times for studio operations, member engagement, and events.

Success in This Role
A successful Lead Sales Associate will help create measurable growth in:
New memberships
Lead and trial conversion
Member retention
Member engagement
Event participation and lead generation
Boutique sales
Sales team performance
Most importantly, this person will help create an exceptional BODYBAR experience from the moment someone first walks through our doors through every stage of their membership.

Perks of the Job
Free BODYBAR Pilates class credits
Competitive pay + performance-based bonuses
Opportunities for growth within a fast-growing brand
Discounts on BODYBAR apparel
Flexible scheduling to support work/life balance
BODYBAR Pilates is a boutique fitness franchise. Each location is independently owned and may have varying perks, compensation, and employment requirements. Contact the location you are applying to directly for specific employment questions.