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Full time
Operations & Project Management
NG
Towing Operations Leader: Deliver Exceptional Service
Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Western Australia, Australia
Job Description
Nationwide Group in Australia seeks an experienced Service Delivery Manager to lead towing operations across the state, overseeing Tow Truck Operators, contractors and fleet capacity to meet service commitments.
You will drive performance by monitoring KPIs, partner with the Customer Service Dispatch Centre, recruit and develop operators, build strong contractor relationships and continuously improve safety, efficiency and customer outcomes.
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