Sales Manager

Job Description
Job Description
Basic Function
Manages the sales and marketing function in an Aaron's store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, customer service program and store merchandising. Reports directly to the General Manager Supervises Customer Service Representative(s) and Product Technician(s) with GM direction.

Responsibilities Include
:
The acquisition and maintenance of customers
Setting weekly and monthly sales goals and staging products
Update goal board daily
Ensure execution of the sales & Flow, including telephone sales and showroom sales
Ensure execution of the YES Program of Customer Service
Generate new business through apartment community/business accounts
Create and implement marketing strategies in the community to generate new sales
Ensure that the showroom floor is merchandised as per guidelines
Ensure that all merchandise is accurately priced
Ensure compliance with the No-Holes Policy
Perform routine service calls and product exchanges (per first up system)
Handle service issues for customers immediately
Resolve customer opportunities immediately
Assist General Manager with product ordering, including planning for future sales and events
Clean and certify merchandise in the Certification Zone for all items personally returned
Responsible for maintaining the store's warehouse in a neat and orderly manner
Confirm customer identification, collect money and obtain customers signature on lease agreements
Review and close lease agreements (per first up system)
Monitor and ensure efficient operation of the certification zone
Assist general manager in stock balancing
Other tasks as assigned by management
Position requires
Position routinely requires lifting, loading, and “dollying” merchandise 50-300 pounds All skills necessary to effectively perform all functions in the store.

Good communication and interpersonal relationship skills Strong telephone etiquette and skillsGood organizational skills Professional appearance. Good driving skills
Licensure and Background requirements
Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy