PLM Application Support Analyst

You will need to be able to work full time onsite in Appledore, North Devon
Ideally you will have experience with supporting Siemens Teamcenter and NX.
MISSION
Implement IT digitalisation projects across various functional areas including both corporate and supply chain in accordance with Digital Transformation Strategy and Plan. Collaborate in maintenance and continuous improvement of implemented solutions, anticipating business needs to ensure maximum value, productivity, and return for the clients Businesses. Exercise technical authority over applications and information systems within scope, implementation, optimisation, and strategy driven evolution.
MAIN RESULTS
• Digitalisation projects and solutions implemented that increase business value and operational productivity.
• Contribution to system implementation strategies that maximise benefits delivered by corporate and supply chain information systems.
• Development and support of ICT projects and solutions across all functional domains.
• Reduction of recurring incidents via standardisation and continuous improvement practices.
• Effective coordination with internal teams and external partners to deliver predictable outcomes and value.
KEY DIMENSIONS
• Customer-focused and approachable with strong analytical and problem-solving skills.
• Ability to work under pressure and meet deadlines while supporting users with varying expertise.
• Continuous learner with a passion for digital engineering solutions.
• Affected Areas: All company directorates, including Corporate (Finance, Legal, HR, Sustainability, Audit, Compliance, Strategy, Secretariat), Supply Chain (Purchasing, Logistics, Warehousing), Technology, and Digital Transformation.
MAIN RESPONSIBILITIES
• Support the end users in the business with 1st line queries
• Understanding of PLM engineering data flows into ERP and their purposes, ensuring accurate integration and lifecycle continuity across systems
• Broader SuccessFactors knowledge and understanding across corporate and supply-chain domains, ensuring alignment of HR data and processes with enterprise systems.
• Understanding of integrations across SAP and adjacent platforms (e.g., Materials, Sales, Finance/Controlling, HR, and PLM/Teamcenter) and with non-SAP systems—focusing on end-to-end data flow, quality, and lifecycle.
• Maintain broad understanding of Operations domains—production, maintenance, projects, and quality—and how they interact with supply chain and finance at a solution level (no module-level detail).
• Support test for major changes (functional, integration, UAT), ensure maintainable documentation and handovers, and drive continuous improvement aligned to the Digital Transformation Strategy.
• Coordinate delivery with UK Operations, IT teams in Spain, and external partners, aligning priorities, SLAs, and standards across teams.
• Establish standards and controls for operational master data across manufacturing contexts to safeguard traceability and operational performance.
• Assist projects involving implementations, migrations, upgrades, and new digital solutions across both corporate and supply chain domains.
• Ensure optimal, continuous, secure operation of systems, meeting quality standards and improving user satisfaction.