IT Technician I - TechZone

Posting Details

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Position Information

Posting Number:
20260281V

Position Title:
IT Technician I - TechZone

Posting Type
Student

Hours/week:
20

Eligibility:
Work study preferred but open to all students

Semester
2025-2026 Academic Year

Location

Detailed Work Schedule

Number of positions:
7

Department:
715-UTS - Technology Support Services

Contact Name:
Seth Carey

Contact Phone/Extension:


Position Summary Information

Job Description Summary:

*Provide first-level help desk support to help maintain all UTS-supported systems.

*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.

*Assist with computer problems and provide diagnosis and resolutions.

*Log calls utilizing the TeamDynamix (TDX) ticket system.

Requirements:

Some technical knowledge to support the IT infrastructure.Excellent written and oral communication skills.*Excellent customer service skills.

Additional Information:

* Summer, Fall, and Spring position.* UTS will provide ALL training.
Must have a current drivers license to obtain golf cart certificationDue to the time required and nature of learning TechZone systems and procedures, underclassmen candidates are preferred.

Physical Demands Summary:

*Must be able to occasionally lift 50lbs

Wage Rate:
$11.25

Posting Detail Information

Closing Date (11:59pm ET):
01/27/2027

Open Until Filled
No