Senior Business Systems Analyst - Washington DC - F2F

Job Description -

Job Description: Senior Business Systems Analyst

Location: Washington, DC 20002
Work Mode: Onsite – 5 Days a Week
Experience: 11–15 Years
Interview: In-Person or Virtual

Key Responsibilities

• Gather, analyze, verify, and document business and system requirements.
• Work with stakeholders and government clients to understand business needs.
• Develop workflows, process diagrams, use cases, and system specifications.
• Prepare and maintain requirements traceability matrices (RTMs), user guides, SOPs, and release notes.
• Collaborate with developers and QA teams to ensure requirements are implemented correctly.
• Support Agile/Scrum development and SDLC processes.
• Conduct meetings, presentations, and requirement review sessions.
• Analyze existing systems and recommend process improvements.
• Maintain technical and user documentation using tools such as Visio and Jira.
• Ensure application quality, security, and compliance with established standards.

Required Qualifications

• 11–15 years of experience as a Business Analyst or Business Systems Analyst.
• Strong experience in requirements gathering, analysis, and documentation.
• Experience in business process analysis, redesign, workflows, and complex logic.
• Experience with Agile, Scrum, and SDLC methodologies.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with Visio and Jira or similar requirements management tools.
• Experience creating system documentation, user guides, process diagrams, and RTMs.
• Strong analytical, communication, writing, and presentation skills.
• Public-sector experience.
• At least 5 years of experience with web-based case management systems, user portals, or human services applications.
• Bachelor's degree in IT or a related field, or equivalent experience.

Work Location:
DC Department of Human Services (DHS)
64 New York Avenue NE
Washington, DC 20002