Business Insights Analyst

Role: Business Insights Analyst

Location: Remote

Position Overview

The Business Insights Analyst is a trusted business partner responsible for analyzing business performance and translating complex data into clear, executive-ready insights and materials. This role supports the preparation of recurring executive reporting, performance reviews, and leadership presentations by identifying key business drivers, synthesizing cross-functional inputs, and developing concise data-driven narratives. The successful candidate combines strong analytical thinking, business judgment, attention to detail, and exceptional presentation and storytelling skills to deliver accurate, timely, and decision-oriented executive materials in a fast-paced environment.

Key Responsibilities

Analysis & Insights

• Analyze business performance across key Consumer metrics, including sales, subscribers, churn, retention, revenue, customer experience, and other strategic performance indicators.
• Identify key trends, drivers, risks, and opportunities and translate complex analyses into concise insights and recommendations for executive audiences.
• Anticipate leadership information needs by proactively investigating performance changes, validating underlying drivers, and surfacing the most decision-relevant insights.
• Partner with business and analytical teams to reconcile performance narratives, challenge assumptions, validate findings, and ensure conclusions are supported by accurate data.
• Manage multiple recurring and ad hoc analytical requests while consistently delivering accurate, high-quality work with strong ownership, judgment, and attention to detail.

• Support the development and preparation of recurring executive materials, including performance reviews, scorecards, leadership presentations, briefing materials, and other decision-support content.
• Synthesize complex data and cross-functional inputs into clear headlines, executive summaries, charts, and narratives that communicate what happened, why it happened, and what leaders should know.
• Develop and enhance reusable analytical tools, reporting templates, and data views using Power BI, Excel, PowerPoint, SQL, and other tools to improve the speed and consistency of executive reporting.
• Perform rigorous quality control across executive materials by validating data, reconciling metrics and commentary, checking calculations, and ensuring consistency across reporting sources.
• Continuously improve executive reporting and analytical workflows through standardization, automation, AI-assisted analysis, and more efficient methods of producing and communicating insights.

• Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, Marketing, or a related quantitative field, with 5+ years of experience in analytics, business intelligence, strategy, finance, reporting, or a related function.
• Strong analytical expertise with demonstrated ability to analyze business performance, identify key drivers, and translate complex data into clear and actionable executive insights.
• Advanced proficiency in PowerPoint and Excel, with experience using Power BI, SQL, or other analytical and business intelligence tools to support analysis and executive reporting.
• Excellent critical thinking and business acumen, with the ability to structure ambiguous business questions, challenge assumptions, validate findings, and develop thoughtful recommendations.
• Exceptional executive communication, presentation, and data storytelling skills with the ability to distill complex analyses into concise headlines, narratives, charts, and decision-oriented materials.
• Demonstrated ability to manage multiple priorities and recurring reporting deadlines while maintaining a high standard of accuracy, consistency, quality, and attention to detail.
• Proven ability to collaborate effectively across cross-functional teams, synthesize inputs from multiple stakeholders, and build trusted partnerships with business leaders.

• Experience supporting recurring executive or senior leadership performance reviews, business updates, board materials, or other high-visibility reporting.
• Experience working with cloud data platforms such as BigQuery, Snowflake, or Azure and business intelligence platforms such as Power BI.
• Telecommunications, broadband, subscription-based services, or other consumer business experience.
• Experience developing executive KPI scorecards, performance dashboards, recurring business reviews, and executive presentation materials.
• Experience leveraging AI-assisted analytics, Microsoft Copilot, or emerging productivity technologies to accelerate analysis, quality control, and preparation of executive materials.