Product Owner, Digital Casino Experiences

POSITION: Product Owner, Digital Casino Experiences

LOCATION: Hybrid - Miami, FL (4x/week onsite - locals only)

DURATION: 6 Months

RATE: $55/hr C2C

Video

VISA:

REQUIRED SKILLS

• MUST HAVE: strong digital product owner with mobile/web exp ideally
• Prefer someone with Casino experience
• Demonstrated success launching and scaling mobile and web products, including familiarity with modern app technologies and digital loyalty/engagement ecosystems.
• Hands-on experience using AI tools to accelerate product-management work, including research, discovery, requirements writing, design exploration, prototyping, or vibe coding.
• Experience owning an agile backlog — writing user stories, prioritizing, and partnering with engineering through grooming, sprint planning, and acceptance testing (Jira or similar).
• Strong analytical and problem-solving skills, with comfort using product analytics to drive decisions.

What You'll Do

• Own the product vision and roadmap for digital casino loyalty experiences across web and app, aligned to company goals and business-team priorities.
• Partner with the Senior Product Manager to translate strategy into a prioritized backlog, and manage end-to-end delivery from concept through launch and iteration.
• Author, prioritize, and refine user stories; manage the Jira backlog; and lead backlog grooming, sprint planning, and acceptance testing.
• Lead product, design, and engineering partners to build and launch customer-facing experiences that meet high standards of usability and guest satisfaction.
• Collaborate with casino and marketing business teams to align on goals, requirements, and launch plans, and keep stakeholders informed of vision, progress, and trade-offs.
• Drive engagement through loyalty, rewards, offers, and gamification features across the pre-cruise, on-cruise, and post-cruise journey.
• Define and track KPIs with Data and Business Analysts — building reporting dashboards and evolving metrics for acquisition, spend effectiveness, funnel performance, and digital experience health.
• Use product analytics to identify opportunities, make data-driven decisions, and continuously optimize engagement and revenue.
• Stay current on digital product, loyalty, and gaming trends, bringing fresh ideas that push the experience forward.
• Connect threads across teams, balance multiple workstreams, and thrive in a fast-paced, dynamic environment.