Quick overview
Job description
About the Role
Join an early-stage B2B SaaS team as its Founding AI Engineer, building the core of a real-time AI voice agent for sales. You will own the agent's technical direction and help make live, customer-facing product demonstrations reliable and effective.
What You'll Do
Build agent reasoning, tool use, memory, and recovery for calls that go off script, while meeting tight latency requirements.
Develop evaluation pipelines and data workflows that turn real sales calls into measurable improvements, using fine-tuning where appropriate.
Improve the reliability of browser automation so the agent can run live product demonstrations while speaking with prospects.
Ship end-to-end product features in TypeScript, Node.js, and Next.js, and work with customers and design partners.
Set technical direction for model and method selection, build-versus-buy decisions, and future agent capabilities.
What We're Looking For
Four to seven years of AI engineering experience, including hands-on ownership of AI agents shipped to production.
At least one year working with real-time or voice AI systems, such as WebRTC, LiveKit, streaming, or other low-latency applications.
Experience developing voice AI, browser automation agents, or other real-time applications, with proficiency in TypeScript, Node.js, and Next.js.
Experience with production agent workflows, including evaluations, observability, and cost optimization; Playwright experience is relevant.
A computer science degree or another technical background, with strong technical fundamentals.
Experience in a startup or AI product environment, ideally building with customers or design partners. Sales technology or go-to-market tooling experience is helpful.
Compensation & Benefits
Base salary: $200,000 to $250,000 annually. Visa sponsorship is available.
Location
On-site in New York, New York. Candidates must be based in New York or willing to relocate from day one.
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