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Payments L2 Support

Apex 2000Atlanta, GA🇺🇸United StatesPosted Oct 5, 2026

Why This Role Stands Out

This hybrid Payments L2 Support role at Apex 2000 offers a fantastic opportunity to deepen your technical expertise in financial transactions and API troubleshooting, with a clear path for skill development. You'll thrive here if you're a problem-solver who enjoys analytical work and collaborating within a supportive team environment, so don't miss out on applying to this exciting position!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Atlanta, GA, United States
Posted
1 week ago
SQLSplunkJiraKibanaPostmanZendesk

Job Description

Payments L2 Support
Location: Atlanta, GA
Duration:9-12 Month JD

L2 Support to resolve any tickets in a timely manner with accuracy.

  • customer service and technical help that resolves issues with financial transactions
    • Troubleshooting failed transactions and API errors.
    • Analyzing system logs via tools like Splunk or Kibana.
    • Running database queries (SQL) to trace payment states.
    • Managing gateway configurations and webhook failures. []
  • Common Tools:
    • Postman for API testing.
    • Ticketing platforms like Jira or Zendesk

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