Duty Technician

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join the Hilton Surfers Paradise team, that’s exactly what you’ll do every time you come to work! You are responsible for the general maintenance work assigned by your Chief Engineer, assisting the Engineering department’s maintenance team in completing maintenance work. As a Duty Technician, you’re not just responsible for ensuring the normal operation of hotel equipment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!

Why you’ll love working for Hilton!

• Access to the world’s best Team Member Travel Program with highly discounted rates
• Discounts of up to 25-50% on products and services in participating Hilton outlets
• Comprehensive training and support for your new role
• Access to Hilton University training, offering more than 3000 learning programs
• Extensive range of career development opportunities
• Voted #1 Hospitality Company Great Places to Work
• Discounted Parking

What will I be doing?
As Duty Technician, you are responsible for carrying out daily bedroom and corridor maintenance to deliver an excellent Guest and Member experience. A Duty Technician will carry out routine and reactive repair, general maintenance of the building to maintain the hotel and residences in an optimum and efficient manner. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carry out basic repairs to guestrooms, A/C units, trouble shoot and repair in-house TV systems
• Ensure guest rooms and corridors are in the required working order
• Conduct minor furniture and carpentry repairs and minor plumbing repairs (taps, shower heads, toilets).
• Report any health and safety issues on the floor
• Perform special projects and other responsibilities as assigned

What are we looking for?
A Duty Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Good communication skills
• Ability to work under pressure
• Ability to work on their own

• Previous experience in a similar role

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