Test Lead ??? Mobile, Web & In-Store Applications

Role: Test Lead Mobile, Web & In-Store Applications

Location: Downtown San Francisco, CA
Work model: On-site four days per week

Role Description:

Role Summary

Isoft is seeking a hands-on Test Lead to ensure the quality of mobile and web applications supporting in-store operations and customer shopping experiences. This role will lead testing and automation across fast-paced, phased releases while coordinating with on-site and offshore teams.

Responsibilities:

• Own end-to-end testing for iOS, Android, web, API, and in-store applications.

• Lead functional, integration, regression, exploratory, accessibility, and cross-platform testing.

• Build and maintain scalable Playwright automation using JavaScript or TypeScript.

• Integrate automated tests into CI/CD pipelines and improve test coverage.

• Use Claude AI and other AI tools to accelerate test design, automation, defect analysis, and documentation.

• Coordinate on-site and offshore QA teams to deliver sprint commitments, including test plans, test execution, automation, defect management, and status reporting.

• Track test dependencies, risks, blockers, and deliverables throughout each sprint.

• Lead defect triage and provide clear release-readiness recommendations.

• Validate shopping journeys and store workflows, including loyalty, checkout, inventory, fulfillment, clienteling, and associate tools.

• Partner with product, engineering, business, and store operations stakeholders.

• Mentor QA engineers while remaining hands-on with testing and automation.

Required Qualifications :

• 7%2B years of QA experience, including experience leading testing teams.

• Proven experience coordinating on-site and offshore QA teams in an Agile delivery model.

• Strong mobile testing experience across iOS and Android.

• Strong web, responsive, cross-browser, API, and integration testing experience.

• Hands-on expertise with Playwright and JavaScript or TypeScript.

• Experience with CI/CD, Git, test-management, and defect-tracking tools.

• Experience with Appium, accessibility, visual, performance, and device-cloud testing.

• Experience testing retail, e-commerce, payments, loyalty, inventory, fulfillment, point-of-sale, or in-store applications.

• Working knowledge of SQL and cloud platforms.

• Experience using Claude AI or similar generative-AI tools in QA workflows.

• Ability to succeed in a fast-paced environment with phased and parallel releases.

• Quick learner with strong analytical, prioritization, and troubleshooting skills.

• Polite, clear communicator who works effectively with business and technology stakeholders.

• Ability to work on-site in We ares downtown San Francisco office four days per week.