Full timeHealthcare

Head of Client Care

Home InsteadChichester, England🇬🇧United KingdomPosted 1 Oct 2022

Why this role stands out

This Head of Client Care role offers a fantastic opportunity to lead a highly reputable healthcare team, making a tangible difference in clients' lives while developing your care planning expertise. You'll thrive here if you possess strong customer service skills, a passion for person-centered care, and the ambition to drive business growth within a supportive environment that offers a competitive salary, bonus, and benefits. Apply now to join a leading provider known for its outstanding quality!

Quick overview

SeniorityLeader

Employment typeFull Time

Work modeOn Site

LocationChichester, England, United Kingdom

Posted4 years ago

Job description

Home Instead enjoys an outstanding rating and reputation as the highest quality home care provider in West Sussex.

As Head of Client Care, you will be the first point of contact for families and clients looking for care, taking enquiries and arranging and conducting consultations, commanding credibility with your calm and assertive approach to care planning.

Level 5 qualification (or Level 3 and be working toward a Level 5 qualification).
Solid understanding of the CQC regulatory framework, and willingness to learn and exceed Home Instead standards and write fantastic, person centred care plans
Strong customer service skills, a natural ability to put families at ease
Hunger and ambition to drive and grow business

£30k plus depending on experience, plus bonus and benefits.

Apply by emailing: lisa.kail@homeinstead.co.uk