IT Support Specialist

IT Support Specialist – Frankfort, KY

Type: Direct Hire
Work Arrangement: Onsite - Open for relocation consultant 

Position Summary:
Looking for a hands-on IT Support Specialist to provide onsite technical support, troubleshoot hardware/software issues, and assist users with day-to-day IT needs. The ideal candidate should be personable, confident, resourceful, and able to work independently as the primary onsite IT support.

Key Responsibilities:

• Provide hands-on desktop and hardware support
• Troubleshoot scanners, peripherals, and end-user devices
• Support Microsoft Office 365
• Handle basic networking and connectivity issues
• Diagnose and resolve technical problems independently
• Provide excellent user support and communication

Top Skills:

• Desktop / IT Support
• Hardware Troubleshooting
• Office 365
• Scanners & Peripherals
• Basic Networking
• Meraki – Preferred
• Strong communication & customer service
• Independent problem-solving

Ideal Candidate:
A smart, ambitious, personable, and confident IT professional who can take ownership of onsite IT support and work effectively with minimal supervision.