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Full timeTechnology

Customer Experience Systems Analyst: AI & Self-Service

Chemist WarehousePreston, Tasmania🇦🇺Australia

Why this role stands out

This hybrid role offers a fantastic opportunity to shape customer experience through AI and self-service technologies, with excellent potential for career growth and skill development within a supportive environment. You'll thrive here if you're passionate about optimizing systems and improving customer journeys, especially with the added benefit of annual salary reviews. Apply today to make a significant impact and advance your career!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationPreston, Tasmania, Australia

Job description

Sigma Healthcare, Preston, Australia, seeks a Customer Service Systems Analyst to optimise customer service platforms, including chatbot, AI and self service tools. You will work with Customer Service and other stakeholders to ensure reliable systems aligned with business needs and to improve automation and the customer journey.

The role offers a hybrid work arrangement with one day per week from home and a supportive, development focused environment, plus benefits such as annual salary reviews,

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