Quick overview
Job description
The Head of Street Scene Operations leads the delivery and tactical management of Barnet’s frontline environmental services, including Recycling and Waste and Grounds Maintenance. The role bridges operational performance and strategic objectives, ensuring services are efficient, resilient, responsive and aligned with Council priorities. Key responsibilities include developing practical solutions to complex operational and policy challenges, driving innovation, and improving outcomes for residents. The post holder acts as the senior client-side lead for external Street Scene contractors, ensuring effective service delivery and performance management. They also deputise for the Assistant Director, support the development of service standards, and help shape strategic and operational direction. The role manages an annual revenue budget of approximately £15 million and has leadership responsibility for around 300 permanent and agency staff.
About you
To be successful in this role, you will need to demonstrate most of the following:
- Educated to degree level (or equivalent experience) with significant expertise in leading large-scale environmental, Street Scene, public realm, or operational services.
- Proven experience operating at a senior management level within a complex organisation, delivering high-quality, customer-focused services and driving continuous improvement.
- Strong knowledge of Waste Management, Street Cleansing, Grounds Maintenance, Commercial Services, or similar operational environments, including relevant legislation and policy frameworks.
- Experienced in managing budgets, contracts, delivery partners, and multidisciplinary teams to achieve performance, financial, and service objectives.
- Demonstrable ability to lead change, deliver capital projects, implement innovative solutions, and build effective relationships with elected Members, stakeholders, and partners.
- Committed to continuous professional development, with Project Management and Management qualifications desirable.
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
- A comprehensive Flexible Working Policy which supports work-life balance by empowering staff and management to make decisions around when, where, and how work is done
- A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
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