Conversational AI Eng

Job Summary
Location: United States
Experience: 5+ years in production AI/data systems
Job Type: Permanent
Thinking Minds' client is looking for an experienced Conversational AI Engineer to revolutionize client-advisor interactions through advanced AI systems. This role is crucial in transitioning from traditional interfaces to intelligent, agentic experiences. The successful candidate will leverage LLMs and RAG pipelines to build systems that handle real financial transactions end-to-end.

Ideal Candidate Should Have
Strong Python and SQL skills
Experience with LLMs and RAG pipelines
Experience building conversational AI or chatbot applications in production
Professional engineering standards in testing, observability, and reliability
Ability to develop guardrails for AI agents handling sensitive data
Role Overview
The role involves architecting and deploying conversational AI systems that transform client interactions. The engineer will have autonomy in making architectural decisions and will own outcomes.

They will collaborate with product, data engineering, and business stakeholders to ensure the systems meet high standards of reliability and security. Agentic workflows and prompt engineering are key components of this role.

Key Responsibilities
Architect and deploy conversational AI features end-to-end
Develop and maintain chatbot systems using LLMs
Ensure systems meet professional engineering standards
Develop guardrails for AI agents handling sensitive data
Collaborate with product and data engineering teams
Address production issues and complex prompt engineering
Top Skills and Modules
Python
SQL
LLMs
RAG pipelines
Agentic workflows
Prompt engineering
Testing and observability