Technology

Technical Writer

Vailexa Technology LLCSan Jose, CA🇺🇸United StatesPosted Sep 23, 2026

Why This Role Stands Out

This hybrid Technical Writer role at Vailexa Technology LLC offers a fantastic opportunity to shape critical documentation for cutting-edge security products, fostering your skills in a collaborative environment. If you have a strong background in security and networking documentation and enjoy translating complex technical information into clear, user-friendly content, you'll thrive here. Apply today to join a reputable technology company and make a significant impact!

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

San Jose, CA, United States

Posted

Yesterday

TCP/IPJira

Job Description

Job Title: Technical Writer Security Products

Location: San Jose, CA or United States

Summary:

Our Cisco technical communications team seeks an experienced technical writer with a

strong background in security documentation for networking products. The successful

candidate will create clear, comprehensive, and user-friendly technical content, including

installation guides, release notes, and user content for a range of networking security

products.

This role requires close collaboration with engineering teams. Candidates should be

comfortable working in lab environments and interpreting technical data.

Responsibilities:

Develop and maintain detailed end-user documentation for security products.
Collaborate with engineering, product management, and customer support teams to

gather technical information and ensure documentation accuracy.

Create installation guides, release notes, and other user content.
Organize and present complex technical information in a clear, concise, and logical

manner for various personas (end users, installers, and support staff).

Edit and update existing documentation to reflect product updates and new features.
Follow company standards and templates for technical writing and documentation.

Qualifications:

Bachelor's degree in Technical Communication, Engineering, Computer Science, or a

related field.

Proven experience writing security documentation for networking products (minimum 4

years preferred).

Excellent written and verbal communication skills.
Strong understanding of networking concepts (Ethernet, TCP/IP, VLANs, etc.).
Proficient in authoring tools such as Oxygen XML, Markdown, or similar.
Experience with project management and issue-tracking platforms like Atlassian Jira.
Experience working in cross-functional technical teams.
Experience with content management systems like Adobe Experience Manager or

similar.

Cisco Confidential- Attention to detail and ability to manage multiple projects simultaneously.