Administrative/Sales Associates

Job Description
Job Description
Summary/Objective
The Sales Administrative Assistant performs a variety of clerical and administrative duties to support the Sales Team and the Branch. Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Always present a professional image to customers and vendors
Establish friendly relations with customers and maintain ongoing relations with the customers
Assist the sales team in providing quotes to the customer
Enter sales orders into the Prophet 21 system
Provide assistance and directions to walk-in customers and visitors
Handle all incoming calls to the main line
Perform billing duties as needed
Occasionally remit payments for Will Call and Credit Card payments sent via email per customer request
Enter purchase orders into the Prophet 21 system.

Purchase material
Expedite orders
Compile Cert Packets for customers
Schedule shipments
Follow-up on shipped orders
Help resolve customer issues
Work with warehouse personnel to follow up on order status, aid in problem resolution, etc.

Backup receiving
Scan and link documents into the Prophet 21 system
Balance Cash Drawer
Order all office/overhead supplies
Prepare Bills of Lading
Contact shipping vendors to arrange daily pick-ups
Document freight charges for invoicing
Competencies (Knowledge)
Excellent computer knowledge with proficiency in database management and word processing
Data entry skills
Understanding of the sales process
High energy level
Ability to perform multifaceted projects in conjunction with day-to-day activities
Excellent communication skills, both verbal and written
Professional demeanor
Resourceful, well organized, highly dependable, efficient, and detail-oriented
Team player
Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands
This is a largely sedentary role. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend, stoop, or squat; talk or hear; and taste or smell. Pushing, pulling, and lifting approx. 25 lbs. when working with product in the warehouse.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Travel
No travel is required for this position. Required Education and Experience
High school diploma or equivalent. Two to three years' previous administrative experience.

Preferred Education and Experience
~ Knowledge and experience with the Prophet 21 system
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.