Why this role stands out
This hybrid role at MANTECH offers a fantastic opportunity to grow your skills in portal support and security within a reputable company, contributing to critical Special Operations infrastructure. You'll thrive here if you're a motivated developer eager to collaborate, take on new challenges, and build a rewarding career in a dynamic environment. Apply today to leverage your expertise and make a real impact!
Quick overview
Job description
MANTECH seeks a motivated, career and customer-oriented Portal Support Developer to join our team in Oahu, Hawaii. Responsibilities include but are not limited to:
- Coordinates and monitors the resolution of routine portal support requests and performs regular software maintenance updates.
- Prepare technical development artifacts, maintain accurate records of system configurations, and verify that all software modifications meet established SOPs and security guidelines.
- Monitor help desk tickets related to portal access and coordinate with vendors to ensure the delivery of essential software licenses and components.
- Drafts and maintains portal support documentation for Special Operations infrastructure in the Pacific.
- Prepare Technical Status Reports for senior review and monitor the status of ongoing software repairs at regional mission-support sites.
- Assist in identifying technical development gaps and recommend priority resource allocations to sustain theater portal readiness.
- Takes direction, guidance, and mentoring from more senior staff.
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of position-relevant experience.
- Demonstrated ability to draft technical software documentation and follow established SOPs.
Preferred Qualifications
- 7+ years of position-relevant experience.
- CompTIA Security+ or equivalent IAT Level II certification.
- Experience using automated service desk management systems or specialized portal development tools.
Clearance Required
- Must hold an active Secret clearance Physical Requirements:
- The person in this position must be able to remain in a stationary position 50% of the time.
- Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
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