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ServiceNow Solutions Architect

GovCIOUnited States🇺🇸United StatesPosted 16 Jul 2026

Why This Role Stands Out

As a remote ServiceNow Solutions Architect with GovCIO, you'll shape the future of a critical platform for the US Courts, driving impactful technical solutions and enjoying significant career growth. Your expertise will be rewarded with a competitive salary of $108,310 - $150,000, and you'll thrive by leading architectural design, fostering collaboration, and mentoring a talented team. Apply today to leverage your skills in a role that offers both professional development and the flexibility of remote work.

Quick Overview

Salary
$108.3k - $150k/yr
Work Type
Remote
Level
Mid Senior

Job Description

GovCIO is currently hiring for a remote ServiceNow Solutions Architect to support the US Courts. This position is based out of San Antonio and is full remote.

Responsibilities

  • Lead the architectural design and roadmap for the ServiceNow platform-including ITSM, ITAM, ITOM, CMDB, SPM and other modules
  • Collaborate with business stakeholders to gather and analyze requirements.
  • Translate business requirements into scalable and secure technical solutions aligned with enterprise standards
  • Serve as the primary technical liaison for ServiceNow architecture, integrations, and data model strategy
  • Establish and enforce platform governance, development standards, and best practices
  • Oversee the configuration, customization, and deployment of ServiceNow applications
  • Prepare architecture documentation, technical roadmaps, and design specifications
  • Review and validate solutions developed by internal teams and vendors to ensure adherence to architectural guidelines
  • Drive CMDB maturity, discovery architecture, service mapping, and data quality initiatives
  • Architect and guide integrations using MID Servers, APIs, web services, and data exchange frameworks
  • Conduct platform performance reviews and ensure system reliability, scalability, and security
  • Optimize platform performance and troubleshoot complex technical issues
  • Provide technical leadership, mentorship, and guidance to ServiceNow developers and administrators
  • Stay updated of ServiceNow releases, new capabilities, and emerging platform best practices
  • Evaluate new ServiceNow features and recommend platform improvements

Qualifications

  • Bachelor's with 12+ years of ServiceNow experience (or commensurate experience)
  • 7 years of ServiceNow experience, with at least 3 years of architectural or lead design responsibility
  • Deep expertise in ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), ITAM, CMDB, SPM or others
  • Strong understanding of ServiceNow data architecture, workflow engines, scripting (JavaScript/Glide ), IntegrationHub, Flow Designer, Service Portal and UI Builder, and integration frameworks
  • Experience with platform governance, solution review, and enterprise-scale implementation
  • Proven experience architecting integrations using REST, SOAP, MID Server, or ETL tools
  • Strong documentation, communication, and stakeholder engagement skills
  • Clearance Required: Ability to maintain a Public Trust clearance

Posted Salary Range

USD $108,310.00 - USD $150,000.00 /Yr.

Skills

SOAP
ETL
JavaScript
REST

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