Onsite Information Technology Systems Support Specialist contractor in Rancho Cordova CA

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001, and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring. I came across your profile, and something stood out.
 
Job Title: Information Technology Systems Support Specialist contractor
Duration: 6 months-1 year with possible extensions
Location: Rancho Cordova CA 95670

Job description: -
Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment.

• Candidates would provide effective support for enterprise, client/servers, desktop computer systems, network systems and business applications along with providing information technology support.
• Current projects include assisting with imaging, set up, and deployment for PC/Laptop, training customers on telework procedures and deploying VPN solutions, and assisting with new building setup and staff moves.

 
Candidate should have the ability to:

• Operate, maintain, and perform repairs on information technology equipment and software.
• Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
• Operate, maintain, and perform repairs personal computers, laptops and peripherals
• Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves
• Pay attention to detail and the ability to work with rapidly changing priorities
• Provide 2nd level help desk support
• Lift equipment that weighs up to 50 pounds
• Have a valid California Driver's License, Class C

 
Candidate should have the knowledge of:

• Windows 11 and Microsoft 365 application support
• Active Directory or other identity management system
• Imaging software and automated imaging processes using MECM/SCCM
• PC/Laptop deployments
• Teleworking and VPN solutions
• Principles and practices of customer service
• Principles and practices of troubleshooting computer system hardware and software problem
• Familiarity with WAN architecture and concepts of enterprise level applications at a high level