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DTTLCA-Business Analyst

APN Consulting IncToronto, ON🇺🇸United StatesPosted Oct 14, 2026

Why This Role Stands Out

This hybrid Business Analyst role offers a fantastic opportunity to drive impactful AI implementations within a growing IT services company, developing your skills in a dynamic, tech-focused environment. You'll thrive here if you excel at navigating complexity, challenging assumptions, and collaborating with stakeholders to deliver high-quality user stories. Embrace this chance to contribute to innovative projects and advance your career!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Toronto, ON, United States
Posted
23 hours ago
ScrumAgileBusiness AnalysisRequirements GatheringStakeholder Management

Job Description

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.
Direct Client Requirement
Role- Business Analyst
Location: Canada Remote
Duration: 6 Months+ Contract
Job Summary:
We are seeking a BSA who can navigate ambiguity, use multiple analysis artifacts to drive completeness, challenge assumptions, and produce high-quality user stories that engineering can build from with minimal rework.  This role will is in the technology organization, supporting the HR technology portfolio.
The successful candidate will drive requirement elaboration discussions, formalize requirements into detailed user stories and acceptance criteria, support test case creation, manage the delivery backlog, coordinate testing and releases, and drive work through completion.
The individual must be comfortable working in a complex organization, managing demanding stakeholders, challenging unclear requirements, and bringing strong project management and Agile discipline to delivery.
The initiative will focus on AI implementation and delivery, so experience interacting with AI tools and capturing requirements for this technology is a plus.
Specific Responsibilities
Requirements Engineering & Analysis
  • Lead discovery sessions to understand business outcomes, current-state processes, pain points, and desired future-state capabilities.
  • Use business analysis techniques including process mapping, user journeys, personas, business rules analysis, use cases, and workflow modeling to uncover complete requirements.
  • Identify gaps, assumptions, dependencies, edge cases, and impacts across people, process, data, and technology.
  • Ability to identify requirement gaps, conflicting stakeholder needs, missing decisions, downstream impacts, and implementation risks before development begins.
  • Support AI-enabled business solutions by defining user interactions, process impacts, governance considerations, business rules, and success metrics associated with AI capabilities.
  • Translate ambiguous business requests into detailed functional and non-functional requirements.
  • Drive requirements to an implementation-ready state with minimal downstream clarification needed from delivery teams.
  • Ensure requirements are complete, traceable, testable, and aligned to business objectives.
  • Partner with stakeholders to challenge assumptions and uncover unmet or unstated needs.
  • Ability to form a deep understanding of business needs and to translate them to delivery partners
  • Experience completing process decomposition exercises
 
Agile Delivery & Backlog Management
  • Own work from requirements through implementation, not simply coordinate other resources.
  • Create requirements, user stories, acceptance criteria, and implementation plans.
  • Maintain and prioritize the product backlog.
  • Lead sprint planning, refinement, demos, retrospectives, and releases as appropriate.
  • Maintain RAID items, dependencies, milestones, and delivery plans.
  • Identify issues early and proactively drive resolution.
  • Keep stakeholders informed with clear, fact-based status reporting.
  • Experience using Microsoft Azure DevOps (ADO).
 
Stakeholder Management
  • Work directly with demanding senior business, HR, analytics, data, and technology stakeholders.
  • Turn ambiguous requests into clear, actionable requirements.
  • Push back constructively when requirements, priorities, or timelines are unrealistic.
  • Manage competing priorities and drive stakeholders toward decisions.
  • Clearly communicate risks, dependencies, tradeoffs, and impacts.
  • Demonstrate confidence working independently without needing significant management oversight.
 
Required Qualifications
  • 5+ years of experience in business analysis in a matrixed environment.
  • Strong business analysis experience
  • Experience participating in or leading requirement exercises
  • Prior experience with AI related projects and solutions
  • Demonstrated ability to manage requirement phase activities and deliverables
  • Excellent requirements gathering and analytical problem-solving capabilities.
  • Strong Agile delivery discipline, including backlogs, user stories, sprint planning, prioritization, testing, and releases.
  • Proven ability to work effectively with challenging stakeholders and competing priorities.
  • Excellent verbal and written communication skills.
  • Ability to operate effectively in a complex, fast-moving, matrixed organization.
 
Preferred
  • Experience with enterprise HR functions as a stakeholder.
  • Strong understanding of HR processes and functions.
  • Experience working with global organizations and cross-functional teams.
  • Agile/Scrum or project management certification.
  • Strong understanding of how AI can solve business problems/address opportunities
  • Experience working on AI focused projects and programs from a requirement capture and testing perspective.
  • Ability to leverage generative AI tools to support requirement and testing activities.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

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