Inside Sales Representative (ISR)

About Gozio Health
Gozio Health helps leading health systems deliver mobile experiences that patients actually use. Our platform powers blue-dot wayfinding at health systems and the Gozio Mobile Experience Platform, a branded patient-facing app that unifies access to care.

About the Role
The Inside Sales Representative (ISR) is responsible for generating qualified pipeline through outbound prospecting into health systems across the U.S. You will research target accounts, identify the right stakeholders, run multi-channel outreach, and set introductory meetings that convert into sales opportunities.
The ISR will also support early opportunities, working directly with the associated sales director. This includes calls, RFP support, etc.
This is a high-activity, research-driven role. You will work closely with Sales and Marketing on campaign strategy, conference outreach, and target account planning. You'll have access to the best-in-class tools needed for success.

What You'll Do
Research and pre-qualify prospective health system accounts using CRM data, healthcare market databases, and public sources
Identify decision-makers and key influencers across IT, digital, marketing, patient experience, and operations
Conduct multi-channel outreach (email, phone, LinkedIn, video) to generate interest and secure introductory meetings
Gain commitments from prospects to see a Gozio demo, or another outcome that advances the sales cycle
Handle and overcome objections in real time during prospecting conversations
Build and maintain outreach sequences in HubSpot, tracking performance and iterating on messaging
Support conference and event campaigns with pre-event outreach, meeting scheduling, and post-event follow-up
Maintain accurate account, contact, and activity records in HubSpot
Participate in customer calls and presentations to develop product knowledge and solution positioning
Articulate the value proposition of Gozio offerings clearly and confidently to both technical and non-technical audiences
Partner with Marketing on campaign targeting, messaging feedback, and lead follow-up
What We're Looking For
Required
1 to 3 years of experience in outbound sales development, inside sales, or a comparable prospecting role
Proven track record of meeting or exceeding activity and meeting-set targets
Strong written communication, with the ability to write short, specific outreach that earns a reply
Comfort with phone-based outreach and live objection handling
Research skills and the discipline to prioritize accounts based on fit and timing
Organized, self-directed, and consistent in a metrics-driven environment
Preferred
Experience selling into healthcare, health systems, or hospital IT
Familiarity with healthcare buying cycles, committee-based decision-making, and long sales cycles
Exposure to SaaS, digital health, mobile, or patient experience solutions
Understanding of health tech ecosystems
Tools and Technical Proficiency
CRM and sales engagement
HubSpot or experience with a comparable platform (Salesforce, Salesloft, Outreach, etc)
Prospecting and data
LinkedIn Sales Navigator for account mapping and stakeholder identification
Contact and firmographic databases such as ZoomInfo, Apollo.io, or Clay
Healthcare-specific market data sources such as Definitive Healthcare, KLAS, or Becker's Healthcare
Communication and meetings
Zoom or Microsoft Teams for prospect and internal meetings
Slack for day-to-day team collaboration
Conversation intelligence tools such as Gong or Zoom AI Companion
Productivity and documentation
Google Workspace (Docs, Sheets, Slides) and comfort building simple tracking sheets
Notion, Confluence, or a similar workspace for account notes and enablement content
AI and automation
Using AI assistants for account research, list building, and reporting
Working with HubSpot AI features
Gozio is an

Equal Opportunity Employer.
Gozio is unable to provide visa sponsorship or H-1B transfer at this time.