Events and Exhibitions Senior Account Manager

Are you a client-focused operator with sharp commercial instincts and a passion for delivering high-impact projects? We're looking for an experienced Account Manager to join our fast-paced, cross-functional team delivering cutting-edge exhibitions and brand experiences across Australia and beyond. At Expo Centric, we don't just build stands - we shape outcomes. Our Account Managers don't sit on the sidelines; they own the delivery of every project, from initial brief through to on-site execution and post-show review. If you thrive at the intersection of design, logistics, client strategy, and project delivery, we want to hear from you.

What You'll Do

• Lead new and existing client projects from brief to delivery, ensuring every detail is flawlessly executed.
• Manage quotes, proposals, client negotiations, and approvals with commercial and creative insight.
• Liaise daily with our internal design, production, and warehouse teams to deliver seamless results.
• Be hands-on during bump-in and bump-out to ensure real-time issue resolution and client satisfaction.
• Maintain precise data in HubSpot and AroFlo, overseeing project timelines, budgets, and margin performance.
• Collaborate with external suppliers and internal stakeholders across every touchpoint.

What You Bring

• 3+ years in account/project management, ideally in exhibitions, events, fit-out, or creative production.
• Exceptional communication skills and a track record of earning client trust and repeat business.
• Commercial nous - you understand margins, scope, and how to deliver value without compromise.
• Experience using CRM and job costing tools (HubSpot, AroFlo or similar).
• Comfort working under pressure, juggling deadlines, and making judgment calls with limited information.
• Willingness to travel and be on-site during project installations.

Why Expo Centric?

• Award-winning team with a reputation for quality, service, and innovation.
• Exposure to high-profile clients and internationally recognised brands.
• Supportive culture grounded in Courage, Curiosity, Selflessness, Judgement, and Communication.
• Access to state-of-the-art production, design, and warehouse facilities.
• Hybrid working arrangements and clear performance pathways.

Ready to lead the next show-stopping build?

We are committed to equal opportunity and encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, and individuals from diverse backgrounds.

Expo Centric Highlights