IT Support Intern / Entry level IT support role / Apprenticeship opportunity for NON IT Graduates

IT Support Intern / Entry level IT support role / Apprenticeship opportunity for NON IT Graduates

We have successfully filled role however you are not late! Our clients recruit for this role throughout the year. Thus, if you find this role suitable, we recommend you apply for the role and we shall approach you the next time this position becomes available.

Job Description

• Want to kickstart career in IT? - this is the role for you
• Good at customer services? And are you the general goto techie for your family? - this is the role for you
• Apprenticeship for NON IT Graduates - we will help you with Cert 3, Cert 4 and gain experience in IT
• Support multiple clients - Team providing an opportunity to learn and grow
• Central location with good work environment

Our client :

Our client is a company dedicated to providing onsite IT support to public schools for the past 15 years.

About the role:

They are looking for an enthusiastic and driven individual to join their team as a Desktop/Network Support - Field Services Technician.

In this role, you'll be providing both onsite and offsite support to schools, working with a variety of clients, including Principal, teachers and administration staff. You'll be experiencing different schools, different people, and different challenges, week to week.

You will be offered on-the-job training and IT certification in conjunction with your full time role and pay. We are looking for candidates who are punctual, detail oriented and passionate about technology. If this sounds like you and you have a driver's licence and full time access to a reliable car, we encourage you to apply today.

Job Types: Full time, Apprenticeship FOR NON IT Graduates

Role and Responsibilities

• Setting up workstations with computers and necessary peripheral devices.
• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
• Installing and configuring appropriate software and functions according to specifications.
• Performing basic problem solving and assistance on various software applications and hardware systems for department users and/or the university community.
• Providing individual instruction and/or training to users on new or updated technologies. May train student employees.
• Performing routine technical assistance and maintenance duties.
• Maintaining and updating record keeping system; may document projects and maintain user instructions.
• Assisting with tracking inventory levels of equipment and materials; performing data entry and maintenance of records such as project documents, user instructions, general reports and/or systems errors.
• May input billing information into a record keeping system.

On Offer

• Base salary + super
• Permanent position
• Excellent culture where people enjoy their job and always learn a lot
• Schedule: Monday to Friday
• Licence/Certification: Driver's Licence + Full time access to a reliable car (Required)
• Work Authorisation: Australia (Required)

Other titles for this role in other organisations might be: IT Support, IT Technician, Junior IT Support.

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