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SnapLogic Production Support Engineer

Echo IT Solutions, Inc.United States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeRemote
LocationUnited States
Root Cause Analysis

Job description

Hiring: Senior SnapLogic Production Support Engineer (L2/L3)

Location: Dallas, TX – 100% Remote
Experience: 5+ Years
Job Type: Contract

About the Opportunity

We are looking for a highly skilled Senior SnapLogic Production Support Engineer (L2/L3) to support and optimize business-critical enterprise integration platforms.

If you have strong hands-on experience with SnapLogic, enjoy troubleshooting complex integration challenges, and excel in managing critical production incidents, this is an excellent opportunity to work on large-scale enterprise integration environments.

Key Responsibilities & Technical Requirements

  • 5+ years of hands-on experience supporting SnapLogic integrations in enterprise production environments.

  • Strong expertise in troubleshooting, debugging, and resolving complex SnapLogic pipeline issues.

  • Deep understanding of pipeline architecture, dependencies, data mappings, expressions, and error-handling mechanisms.

  • Proven experience in L2/L3 production support, incident management, root cause analysis (RCA), and SLA management.

  • Strong knowledge of REST/SOAP APIs, web services, file-based integrations, and messaging frameworks.

  • Experience with log analysis, transaction monitoring, performance optimization, and end-to-end integration tracing.

  • Hands-on knowledge of JSON, XML, SQL, and data transformation.

  • Experience managing production releases, change management, deployment validation, and 24x7 support operations.

  • Ability to collaborate with cross-functional teams to resolve critical production issues and ensure platform stability.

Good to Have

  • SnapLogic platform administration experience.

  • ServiceNow and enterprise monitoring tools.

  • Experience supporting large-scale enterprise integration ecosystems.

  • Ability to create technical documentation, support runbooks, and mentor junior engineers.

What We Are Looking For

  • Strong hands-on SnapLogic production support expertise.

  • Excellent troubleshooting and analytical skills.

  • Ownership of critical incidents and timely resolution.

  • Ability to work independently in a fast-paced enterprise support environment.

Interested candidates can share their updated resumes.

Apply Now!

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