Quality Assurance Manager

JD:

REQUIRED EXPERIENCE

• 3+ years of experience managing Quality and Food Safety Operations, preferably within a sous-vide or food manufacturing environment.
• 2+ years of experience managing QA/QC staff.
• Strong knowledge of food quality, food safety, regulatory compliance, and quality management systems.
• Experience with SQF, HACCP, BRC, USDA, FDA, and customer/third-party audits.
• HACCP training required.
• SQF Practitioner Certificate preferred.

EDUCATION

• Bachelor's degree in Food Science or a related field.
• Strong written and verbal communication skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in Microsoft Office.

KEY RESPONSIBILITIES

• Develop, implement, and improve SOPs related to food quality and food safety.
• Perform daily Quality Control activities and monitor production processes for regulatory compliance.
• Lead and maintain SQF food safety and quality programs.
• Ensure QA programs comply with SQF standards and remain effective through verification and validation.
• Support USDA, FDA, Health Department, customer, and third-party audits.
• Maintain and implement HACCP-based food safety plans.
• Perform release inspections of incoming materials, in-process products, and finished products.
• Support calibration and preventive maintenance programs.
• Investigate non conformances, determine root causes, and implement corrective action plans.
• Investigate customer complaints and internal quality issues and follow up on corrective actions.
• Review production and quality records to ensure required corrective actions are completed.
• Organize QA team resources and ensure adequate coverage of all quality activities.
• Ensure plant operations comply with federal regulations, customer requirements, and BRC standards.
• Educate departments on food safety and quality requirements and conduct process audits to identify gaps.
• Prepare for and conduct customer and regulatory audits.
• Maintain written quality programs, policies, and HACCP documentation.
• Oversee prerequisite programs, including supplier approval, pest control, sanitation, environmental/product testing, allergens, and maintenance.
• Supervise, train, and evaluate Quality Control staff and provide coaching and guidance.
• Provide technical support to customers and Sales when required.
• Perform other duties assigned by Management.