Quick Overview
Job Description
Job Description
Job Description
Position Overview
We are seeking a motivated and customer-focused Sales Representative to join our team at Metro by T-Mobile in San Antonio and Austin. In this role, you will be responsible for delivering exceptional customer service, driving sales, and helping customers find the best wireless solutions to meet their needs.
Key Responsibilities
Greet customers and provide a welcoming in-store experience
Identify customer needs and recommend appropriate products, services, and plans
Drive sales of wireless devices, accessories, and service plans
Meet and exceed individual and store sales targets
Process activations, upgrades, and account changes accurately
Educate customers on device features, billing, and promotions
Maintain store appearance, merchandising, and inventory organization
Handle customer concerns and resolve issues professionally
Stay up to date on product knowledge, promotions, and company policies
Qualifications
Previous retail or sales experience preferred (wireless experience is a plus)
Strong communication and interpersonal skills
Ability to work in a fast-paced, goal-driven environment
Basic computer and point-of-sale system skills
Flexible availability, including evenings, weekends, and holidays
Compensation & Benefits
Competitive hourly pay + commission/bonus opportunities
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