Desktop Support Technician
Why This Role Stands Out
This onsite Desktop Support Technician role offers valuable experience in a dynamic environment, focusing on hardware, software, and network troubleshooting to ensure seamless operations for a reputable company. You'll thrive here if you have a strong technical aptitude, excellent customer service skills, and are eager to expand your IT expertise within a supportive team. This is a fantastic opportunity to grow your career in IT support and make a tangible impact.
Quick Overview
Job Description
Job Title: Desktop Support Technician
Locations: Erie, Monroeville, Canonsburg, Wexford, Camp Hill, Pittsburgh, Grove City, Jefferson Hills, PA, or Wilmington, DE
Work Model: Onsite / Field-Based
Contract: 6–12+ months with possible extension
Travel: Within an assigned ~30-mile radius
Shift: Business hours + on-call/extended support as required
Key Skills:
- 4+ years of Deskside/Desktop/Field IT Support experience
- Windows desktop/laptop troubleshooting
- Hardware, peripherals, printers, and workstation support
- IMAC, deployment, refresh, and device replacement
- Smart Hands and basic data closet activities
- ServiceNow / ITSM ticketing and asset management
- Basic networking knowledge
- Strong customer service and documentation skills
- Healthcare/clinical environment experience is a plus
Skills
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