Quick Overview
Job Description
Innovairre is hiring IT professionals for weekend shifts to support data-driven fundraising solutions for nonprofit clients. In this role, you'll monitor and maintain production systems, support campaign deployments, troubleshoot application and data issues, and ensure uptime for digital and database environments. You'll collaborate with analysts, developers, and client teams to implement technical changes, validate data flows, and document incidents. This position is ideal for detail-oriented, mission-driven technologists who enjoy problem-solving, working with marketing and data tools, and supporting critical weekend operations in a fast-paced environment.
Responsibilities
- Monitor and maintain weekend production systems and applications
- Support deployment of fundraising and marketing campaigns
- Troubleshoot and resolve application, data, and integration issues
- Ensure system uptime, performance, and data integrity
- Collaborate with analysts, developers, and client teams on changes
- Document incidents, resolutions, and operational procedures
- Validate data imports, exports, and automated workflows
- Escalate complex technical issues to senior IT staff
- Participate in continuous improvement of tools and processes
- Adhere to security, compliance, and quality standards
Required Skills
- Application support
- System monitoring
- SQL and databases
- Incident management
- Change management
- Marketing automation platforms
- CRM systems
- Data integration tools
- Technical documentation
- ITIL-based support processes
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