Haystack
← Back to Jobs
Engineering
VT

AWS Connect Engineer

Vaarida Technologies llcParsippany-Troy Hills, NJ🇺🇸United StatesPosted 15 Sept 2026

Why This Role Stands Out

This hybrid AWS Connect Engineer role at Vaarida Technologies offers a fantastic opportunity to leverage your expertise in designing and developing robust contact center solutions, with ample room for professional growth. You'll thrive here if you possess strong AWS skills, a passion for conversational AI, and a desire to innovate within a reputable company. Apply now to join a dynamic team and advance your career in a flexible work environment.

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Parsippany-Troy Hills, NJ, United States
Posted
Yesterday

Job Description

AWS Connect Engineer || Parsippany, NJ || Full Time



Job Description

Desired Competencies (Technical/Behavioral Competency)

  • Strong hands-on experience designing & developing Amazon Connect contact flows & routing profiles.
  • Expertise with AWS Lambda, DynamoDB, S3, CloudWatch Logs, and API Gateway.
  • Sound understanding of IVR/IVA flows, Conversational Design, and Lex Bot integrations.
  • Experience integrating Connect with CRMs
  • Strong telephony knowledge: PSTN, SIP, DIDs, call routing, and call quality troubleshooting.
  • Experience with Kinesis streaming, call event logs, and analytics pipelines.
  • Good knowledge of AWS security (IAM, roles, policies, encryption).
  • Deployment experience using Terraform/CloudFormation and DevOps pipelines.
  • Strong documentation, communication, and solution-design skills.
  • AWS Certifications: Solutions Architect Associate/Professional, Developer Associate.
  • Experience with AI/ML, Contact Lens, sentiment analysis, and analytics.
  • Knowledge of WFM/WFO tools (e.g., Verint, NICE).
  • Experience with monitoring and debugging using CloudWatch Insights and X-Ray.
  • Familiarity with Kinesis, Redshift, Athena, QuickSight for reporting.

Similar jobs

Browse related jobs

Apply now