Salesforce Business Analyst

Job Title: Salesforce Business Analyst

Location: US Remote (EST Hours)

Duration: 6+ Months

Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hr-$70/hr/.

Responsibilities:

• Coordinate and interface with the Salesforce Team and Product Owners to understand, refine and help document solutions for business requirements in the form of User Stories
• Analyze business requests, asking important and relevant questions to ensure solutions meet the requirements and do not cause other impacts
• Participate in scoping, planning, prioritization, and requirements activities in coordination with Product Owners, Solution Managers, Developers, and Business Owners on Enhancement/Change Requests
• Drive continuous improvement within existing sales applications and processes and formulate solutions to support new business initiatives
• Implement business/technical solutions in Salesforce within given timeframes using OOB configuration
• Work closely with Developers, Infrastructure groups and other Support teams on day-to-day application related issues following SLA standards
• Support testing of enhancements, new SFDC releases, and interfaces as needed

Required Knowledge/Skills, Education, and Experience:

• Undergraduate Degree
• Minimum 5-7 years of experience with Salesforce.com System Administration
• Minimum 1-2 years of experience working in Agile/Scrum development environment using Sprints to deliver minimum viable products (MVP)
• Strong Salesforce administration skills: field creation, approval processes, validation rules, flows
• Must be a flexible and creative individual capable of supporting multiple priorities and projects in a fast paced, often ambiguous, and diverse environment
• Strong Business Process improvement skills; process mapping, problem identification, application of best practices and standards
• Good verbal and written communication skills; ability to deliver complex concepts through abstract models and presentations; attention to detail

Preferred Knowledge/Skills, Education, and Experience:

• Salesforce.com System Administrator or similar
• Copado or similar deployment tool expertise
• Experience with Agile tools (Jira, Polarion, etc.)
• CPQ or Revenue Cloud experience is a plus
• Understanding of business data management and modelling
• Leadership, planning, and execution skills

Regards,

Akangsa