Bank Teller

As a Part Time Teller at EMPLOYER-DESC , you will serve as one of the first points of contact for our banking customers. In this role, you will be responsible for handling routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.), while ensuring a positive interaction with customers and non-customers. You will play a critical role in the branch by providing reliable financial guidance to customers and representing the company in a professional manner.

Responsibilities

• Process standard banking transactions for a variety of customers promptly and accurately, adhering to all bank and regulatory policies and procedures.
• Balance currency, cash, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Cross-sell bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
• Resolve customers' service issues by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
• Engage with customers to build positive relationships and enhance their experience with our banking services.
• Maintain confidentiality of customer information.
• Use teller software to manage transactions and generate related reports.

Required Skills

• Strong numerical ability and data entry skills.
• Excellent customer service and communication skills.
• Familiarity with basic computer applications and teller software.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Attention to detail and high level of accuracy.