Assistant Office Manager Sales & Customer Operations

Job Description
Job Description
Benefits:
Free Friday Breakfasts
A positive and collaborative work environment
Voluntary Life Insurance
Short and Long Term Disability
Medical, Dental and Vision
401K Matching (after 6 months of employment)
Company work truck is provided

• offered after 60 days of employment

Office Leader and Customer
Coordinator – Generator Sales/Install/Service
Full-Time | Monday–Friday | Fast-Paced Work Environment
Location:
Wheeling, IL
Powering Peace of Mind
Generator Supercenter, Inc. is North America’s #1 Generac dealer, providing high-quality backup power solutions and renewable energy systems. Our team is committed to delivering reliable, efficient, and innovative energy services that protect homes and businesses during power outages. As we continue to expand, we’re looking for a detail-oriented
Scheduling Coordinator to keep our projects on track and our clients connected.

Position Summary
The
Coordinator plays a vital role in supporting our construction and installation operations. This position is responsible for managing daily job schedules, coordinating materials, tracking project progress, and supporting subcontractor and permit workflows. You'll work closely with construction superintendents, project managers, subcontractors, and vendors to ensure timely project completion and smooth operations.

Key Responsibilities
Scheduling & Coordination:
Create and maintain daily and weekly construction and installation schedules based on field and project management inputs
Coordinate subcontractor activities and material deliveries to align with project timelines
Schedule inspections, permitting appointments, and commissioning activities
Monitor project progress and adjust schedules as needed to meet deadlines
Project Support & Documentation:
Set up new jobs and ensure proper documentation is uploaded and maintained
Assist in preparing change orders, payment applications, and subcontractor agreements
Ensure site documentation, permits, and punch lists are up to date and completed
Help manage close-out procedures for completed projects, including permit resolution and punch list sign-off
Communication & Team Collaboration:
Act as the liaison between field crews, project managers, subcontractors, and clients
Participate in regular project meetings to review progress, identify delays, and resolve scheduling conflicts
Maintain clear, professional communication with all internal and external stakeholders
Additional Duties:
Support vendor negotiations and assist with estimating during the bid process
Provide administrative support to project and construction teams as needed
Customer communication
Sales and marketing Support general admin activities
Qualifications
High school diploma or GED required; associate degree or trade school certification a plus
Previous experience in scheduling, construction coordination, project administration, or electrical service coordination
Familiarity with electrical systems (AC/DC) preferred
Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, Project)
Experience with work order systems and documentation control tools
Excellent communication, organization, and multitasking skills
Strong attention to detail and ability to meet deadlines in a fast-paced environment
Motivated self-starter with strong interpersonal skills
Experience coordinating with subcontractors, vendors, and inspectors

Preferred Skills

Knowledge of residential or commercial generator installation processes
Construction industry experience, particularly in electrical or energy services
Familiarity with permitting and inspection coordination
Why Work at Generator Supercenter?
Be part of a national leader in energy solutions and backup power systems
Support meaningful projects that bring peace of mind to customers during power outages
Work in a collaborative, growth-oriented environment
Opportunity for advancement in a growing and innovative company
Apply today to join Generator Supercenter as a Scheduling Coordinator and help us keep projects on track and homes powered when it matters most.