Desktop support specialist with Security Clearance

CEdge Software ConsultantsScott Air Force Base, IL🇺🇸United StatesPosted Sep 18, 2026

Why This Role Stands Out

Leverage your expertise in desktop support and security to make a significant impact within a highly reputable organization, while also growing your skills and advancing your career. This on-site role is ideal for a proactive and technically adept individual with a Secret clearance who thrives on problem-solving and contributing to critical operations. If you're ready for an opportunity that promises substantial professional development and the chance to work alongside top-tier technology experts, this is the role for you.

Quick Overview

Seniority

Mid Senior

Employment type

Employee

Work mode

On Site

Location

Scott Air Force Base, IL, United States

Posted

1 week ago

Job Description

Cedge has an immediate requirement of Helpdesk Specialist at SCOTT AFB,IL.

Overall Assignment Description: CEdge has an opportunity for a Intermediate, Helpdesk Support Services Specialist (Tier II), , located in Scott AFB, IL. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels!

Clearance Requirements: Secret Clearance .
The contractor shall provide on-site support for SDDC’s OIS NIPRNET and SIPRNET customers.
Help Desk support shall include troubleshooting analysis, diagnosis, and resolution of workstation and peripheral problems IAW approved baseline configurations.
The contractor shall establish and maintain a knowledge database of problem resolutions related to service requests and inquiries by SDDC BDE, BN, and DET Level customers.
The contractor shall provide the Government a copy of the database monthly.

Deliverable: Provide the required Knowledge Database (BDE, BN, and Det Level) identifying the problem and the resolution by the 10th business day of the following month.

Needed

Configuration, maintenance, and troubleshooting of desktop platforms. Workstation upgrades, new workstation imaging/setup/installations, and replacement of workstations and peripherals. The contractor shall perform troubleshooting analysis, diagnosis, and resolution of workstation and peripheral hardware and software problems IAW approved baseline configurations for both NIPRNET and SIPRNET. Required certification : IAT II, CCNA Security, CSA+, GICSP, GSEC, Security+CE, SSCP