Customer Service Advisor - Natwest/Ulsterbank Belfast

Customer Service Advisor | Belfast, United Kingdom | On-site | £27,976.00 We're hiring on behalf of a major financial services client, seeking dedicated individuals to join their customer service team in a fast-paced and supportive environment. This is a great opportunity to build a rewarding career while maintaining a healthy work-life balance. The Role • Provide outstanding customer service as a first point of contact. • Educate customers on various banking services and support their needs. • Accurately and compliantly complete processes to ensure a positive customer experience. • Conduct financial reviews and provide customers with accurate information. • Resolve complaints and errors efficiently to restore customer satisfaction. What You'll Need • Experience in a customer service environment. • Excellent organizational and time management skills. • Strong communication skills, both verbal and written. • Ability to work within a regulatory environment. • Good technology skills, including proficiency with Microsoft Office. • A customer-focused attitude and a willingness to collaborate. What's On Offer • A permanent role with a competitive annual salary of £27,976.00. • Hybrid working arrangement after initial training, with 2 days in the office. • A comprehensive benefits package including discounts, wellbeing resources, and a cycle to work scheme. • Opportunities for development and career progression. Apply via Haystack today!