Marketing Operations Manager

Marketing Operations Manager- JP Morgan - London - 12 months contract - PAYE - ONSITE

Are you a Marketing Operations professional who enjoys bringing structure, efficiency and better ways of working to fast-growing teams?

We're looking for an experienced Marketing Operations Manager to join the Marketing & Growth team at JPMorgan Chase on an initial 12 months contract where you'll be supporting the continued growth of its digital banking businesses, Chase and JPM Personal Investing.

This is a great opportunity for someone who combines strong operational and project delivery skills with commercial awareness, and who enjoys working across marketing, finance, procurement, controls and strategy to make things happen.

You'll be joining a collaborative, fast-paced environment where there's plenty of scope to improve processes, introduce automation, manage stakeholders and help shape how Marketing Operations works as the business continues to grow.

What you'll be doing:

You'll play a key role in helping the Marketing & Growth team operate effectively, with responsibilities including:

• Supporting marketing planning and delivery, working with Markets and Strategy teams to track priorities and keep initiatives moving at pace.
• Reviewing and improving marketing processes, identifying opportunities to simplify ways of working through automation, AI and smarter operating models.
• Managing relationships with external vendors, agencies and suppliers, including onboarding, renewals, performance reviews and resource planning.
• Taking ownership of end-to-end Marketing Operations projects, from defining requirements through to implementation and delivery.
• Supporting the management of marketing budgets across two brands, partnering with Finance and business stakeholders to track demand, expenditure and forecasts.
• Working with Controls, Regulatory and Legal teams to support governance, reporting and compliance requirements.
• Producing clear, accurate and senior/executive-ready reporting and analysis to support decision-making.

What we're looking for:

We're particularly interested in people who have:

• Experience in Marketing Operations is key.
• Strong experience managing multiple stakeholders and competing priorities in a fast-paced organisation.
• A proven track record of improving processes, delivering projects and driving operational efficiency.
• Experience working with budgets, vendors/agencies and procurement processes.
• Strong analytical and organisational skills, with exceptional attention to detail.
• The ability to take complex information and turn it into clear, concise outputs for senior stakeholders.
• A proactive, self-starting approach and the confidence to take ownership rather than simply coordinate.
• Excellent communication and relationship-building skills.

Experience within Financial Services, Banking or another regulated environment would be advantageous, but isn't essential.

Why this role?

You'll have the opportunity to help shape the operating model of a growing digital banking business, work across multiple functions and take ownership of projects that have a tangible impact on how the Marketing & Growth organisation operates.

GSC Manchester TET is acting as an Employment Business in relation to this vacancy.