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End-User IT Support Engineer - Windows, Mac, 365

CognizantNorth Sydney, New South Wales🇦🇺AustraliaPosted 30 Sept 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
North Sydney, New South Wales, Australia

Job Description

Cognizant is seeking an End User Computing (EUC) Support Engineer to provide Level 1/2 technical support for end-user devices, operating systems, collaboration tools, and workplace technologies. You will resolve incidents with Windows, MacOS, mobile devices, M365 apps, and AD access issues while maintaining high customer satisfaction.

The role includes printer/MFD support, room systems (Zoom/Webex), and basic network troubleshooting, using SCCM, MECM, and JAMF for device management.

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