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Operations & Project Management

General Manager, UK

WheelyLondon🇬🇧United Kingdom

Why this role stands out

As the General Manager for Wheely's largest market in London, you'll take ownership of a significant business operation and drive its strategic growth, working closely with the executive team. This is an exceptional opportunity for a results-oriented leader passionate about operational excellence and building high-performing teams to shape the future of premium transportation. If you're ready to make a substantial impact and lead a dynamic business, this role is for you.

Quick overview

SeniorityLeader
Work modeHybrid
LocationLondon, United Kingdom
Stakeholder Management

Job description

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

About The Role

London is Wheely's largest market and our strategic priority: we're doubling down on it. As General Manager, you'll own a business approaching $100M in annual gross bookings/revenue, with over 1,200 chauffeurs and four teams reporting to you.

You'll work directly with our CEO/Founder and executive team: close enough to move fast, with the backing to make decisions that matter.

This is a 24/7 operation serving demanding customers. It requires intensity, commitment, and genuine passion for getting things right.

Responsibilities

  • P&L responsibility for London
  • The offline product: pricing, availability and fleet composition
  • Lead Driver Operations, Quality & Training (our Chauffeur Academy) and Marketing teams
  • Drive operational performance and business growth, ensuring the right balance of supply, demand and service quality
  • Collaboration with central Product team on the passenger and chauffeur experience
  • Regulatory strategy: navigating London's complex licensing environment
  • External representation: press, partnerships and key stakeholder engagement.

Requirements

  • Bachelor's or Master's degree in STEM or Economics from a leading university
  • Minimum 7+ years of total experience, with 5+ years in investment banking, strategy consulting, or high-growth tech
  • Excellent leadership and team management skills
  • Strong analytical / problem solving skills
  • Based in Central London

What We Offer

  • Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
  • Competitive salary
  • Employee stock options plan
  • Private medical and dental insurance
  • Life and critical illness cover
  • Best-in-class equipment
  • Monthly credit towards Wheely journeys
  • Cycle to Work scheme
  • Professional development stipend
  • Relocation support, including visa sponsorship and allowance

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

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