Interim Referrals Manager (Maternity Cover)

Who we are

At The Beehive Project, our mission is to support young people from various backgrounds, including those with mental health concerns, care leavers, Unaccompanied Asylum-Seeking Children (UASCs), and individuals transitioning from residential care back into the community. We focus on fostering independence and personal responsibility, providing tailored services that empower young people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Our goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. The Beehive Project offers a range of accommodation options designed to support young people aged 16-25 at different stages of their journey toward independence.

The Role

This is a 9-month fixed-term maternity cover contract, working 37.5 hours a week.

As Interim Referrals Manager, you’ll coordinate referrals, admissions and placement changes during maternity leave. You’ll work with local authorities, commissioners and our service teams to establish whether we can safely meet a young person’s needs, explain the support we can offer and make sure the receiving team is ready for their arrival.

You’ll join a close-knit management team. We share information early, talk through difficult placement decisions together and help each other when things get busy. You’ll build strong working relationships with colleagues, local authorities and commissioners, and leave a clear handover so those relationships and placement arrangements continue smoothly after the cover ends.

Duties

• Manage the shared referrals inbox. Log enquiries, request missing information and keep referral statuses and outcomes up to date.
• Assess referrals against our service criteria, safeguarding information, support needs, available accommodation and compatibility with young people already living there. Discuss complex or higher-risk referrals with the relevant managers and follow the agreed approval process.
• Prepare expressions of interest, placement costings and provider assurance responses. Explain how the proposed accommodation and support hours will meet the young person’s needs, using agreed rates and approval limits.
• Maintain the placement and vacancy tracker, including room readiness, holds, admissions, notices and transfers. Coordinate house matching with service managers and record the outcome in ClearCare.
• Coordinate each new placement from acceptance through to admission. Check that the entry documentation is complete and available to the receiving team before the young person moves in. This includes the referral and matching records, pre-admission risk and support information, placement confirmation and agreed support hours.
• Set up or update the young person’s record in ClearCare, link it to the correct home and check that authorised staff can access it. Update the placement portal and tracker with the admission date, placement status and vacancy change.
• Work with service managers, key workers, Finance and Property to prepare for each admission. Route Individual Placement Agreements to Finance and hand over any outstanding actions to the person responsible.
• Maintain working relationships with placement teams, commissioners and social workers. Coordinate notices, extensions, support-hour reviews, transfers and moves into lower-support accommodation.
• Keep a clear, confidential record of assessments, offers, decisions and handovers. Report on vacancies, referral outcomes and reasons we could not offer a placement.

Essential

• Experience managing referrals, admissions or placements in supported accommodation, social care or a comparable service.
• Sound safeguarding judgement and the ability to assess complex information, identify gaps and escalate concerns promptly.
• Experience working with local authorities, commissioners or social work teams.
• Strong written communication skills, including the ability to explain a proposed placement and support package clearly.
• Confidence preparing placement costings, managing competing deadlines and keeping accurate records.
• Experience using a case-management or care-recording system and handling sensitive information appropriately.

Desirable

• Experience in Ofsted-regulated supported accommodation for young people.
• Experience using ClearCare or a similar system.
• Familiarity with local authority placement frameworks, expressions of interest and provider assurance.

You will embody our values – PRAISE:

Passion – Bring energy, commitment, and heart to everything you do, showing genuine care for the young people we support.

Respect – Treat every individual with dignity, understanding their unique story and valuing their voice and choices.

Advocacy – Stand up for and alongside young people, helping them access opportunities, support, and services they’re entitled to.

Innovation – Be open to new ideas and creative approaches that improve the way we work and the outcomes for young people.

Sense of Fun – Create moments of joy and connection, making our spaces feel positive, welcoming, and uplifting.

Empowerment – Support young people to build confidence, make decisions, and take control of their own lives

30 days holiday (inclusive of bank holidays) with additional days rewarded with long service.

Regular supervision, support, and ongoing training opportunities.

Support available for relevant health and social care qualifications.

Gym membership.

Health & wellbeing programme.

Blue Light Discount card.

Day off for your birthday (after successful completion of probation).

Buy/bank holiday scheme (after successful completion of probation).

Company sick pay.