Urgent Role: Business Analyst: Salt Lake City, UT

Title/Role: Business Analyst

Work Location -  Utah residents only,  Salt Lake City, UT 

Work Arrangement: Onsite

  Minimum Mandatory Requirements

●     Minimum 5 years of extensive experience in business requirement gathering within a state psychiatric health facility or a comparable clinical/behavioral health care setting.

Required Technical Skills

●     Minimum 5 years of experience in business requirement within a psychiatric health facility or comparable behavioral health/clinical care setting.

●     Demonstrated experience working within a Scaled Agile Framework (SAFe) environment, including familiarity with SAFe ceremonies and artifacts.

●     Strong requirements elicitation, documentation, and process-mapping skills (e.g., BRDs, user stories, workflow diagrams).

●     Experience facilitating stakeholder workshops and translating clinical/operational needs into actionable technical requirements.

●     Proficiency with standard business analysis and collaboration tools (e.g., Microsoft Office/365, Visio, Jira, Confluence, or equivalent).

Preferred Qualifications

●     SAFe certification (e.g., SAFe Practitioner, SAFe Product Owner/Product Manager, or equivalent).

●     Prior experience supporting IT or process-improvement initiatives within a state government or public-sector healthcare environment.

●     Familiarity with behavioral health/psychiatric care operations, regulatory requirements, or electronic health record (EHR) systems.

●     Bachelor's degree in Business Administration, Health Administration, Information Systems, or a related field (or equivalent experience).

Standard Job Duties:

• Gather, document, and analyze business requirements through stakeholder interviews, workshops, and observations.
• Translate business needs into clear and concise technical specifications for development teams.
• Develop process flows, use cases, and data models to support solution design.
• Collaborate with project managers, developers, and other stakeholders to ensure successful implementation of solutions.
• Conduct gap analysis to identify areas for process improvement and optimization.
• Assist in the development and execution of test plans to validate solutions meet business requirements.
• Provide support during user acceptance testing (UAT) and ensure feedback is incorporated into final solutions.
• Create and maintain documentation, including business requirements, functional specifications, and user manuals.
• Monitor project progress and deliver updates to stakeholders.
• Stay informed about industry trends, tools, and best practices to enhance business analysis processes.

Required Skills:

• Strong analytical and problem-solving skills to interpret business needs and create effective solutions.
• Proficiency in business analysis tools such as JIRA, Confluence, or Microsoft Visio.
• Excellent written and verbal communication skills for stakeholder engagement and documentation.
• Familiarity with Agile, Scrum, or Waterfall project management methodologies.
• Ability to manage multiple projects and deadlines effectively.
• Basic technical knowledge of software development, databases, or systems integration is a plus.

Recommended Education and Experience:

• Bachelor's degree in business administration, Information Technology, or a related field.
• 3+ years of experience as a Business Analyst or in a similar role.
• Certifications such as Certified Business Analysis Professional (CBAP) or PMI-PBA are desirable.
• Experience working with enterprise-level systems and applications is a plus.