Human Resources Operations Manager

Job Description
Job Description
Position Summary:
The Human Resources Operations Manager supervises HR operations staff and daily departmental workflow, ensuring peak efficiency at a community health center with sites in Lower Manhattan and Jackson Heights, Queens. Their role focuses on implementing and refining core HR functions such as recruitment, onboarding and offboarding, payroll, benefits, training, and employee relations.

Job Duties

Collaborate with senior staff on strategies for staff retention, professional development, and optimization of productivity and quality of care outcomes
Oversee the updating and implementation of onboarding, orientation, training, and staff safety program
Manage HRIS updates, reporting, and employee records
Coordinate payroll, benefits administration, and offboarding processes
Support employee and labor relations, including oversight of a system for performance appraisals, staff recognition, counseling, and grievances
Ensure compliance with Workers’ Compensation and employment regulations
Qualifications:
At least 10 years’ experience managing HR processes
At least 3 years in a supervisory position, preferably in a health care setting
SHRM certification preferred
Skilled in HRIS utilization and benefits administration
Familiarity with unionized environments