Multi-Unit Sales and Operations Manager

Job Description
Job Description
Benefits:
401(k)
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Get fit, build and manage your team, and have fun! We have your ultimate manager role when you join the Orangetheory Fitness team.
Who we’re looking for:
We need a Multi Unit Sales and Operations Manager who can attract, train and develop talent. You have the power and autonomy to motivate your teams to succeed and help them achieve their goals. As a MU S/O Manager, you are magnetic, creative and persistent.
Whatever issue may arise, you utilize problem-solving skills, critical thinking, and excellent judgment under pressure.
Why Join Us?

Compensation: $75,000 base plus quarterly bonus
Career Growth: Continuing education is part of our culture! We host annual trainings at our NYC headquarters and around the country at the OTF Convention.
We're not just a brand; we're a launchpad for your career trajectory.

Benefits: We offer medical, dental, vision insurance and 401(k)

Work/Life Balance: Put your mental well-being first with free counseling services.
Find harmony between work and life as you enjoy exclusive employee discounts on
Orangetheory classes, Relive Health services, and a plethora of entertainment and travel perks.

Community: Join a tribe of like-minded individuals dedicated to making a difference. Forge lifelong connections with teammates and members, spreading positivity both in and out of the studio through community events and charitable initiatives.

Role Responsibilities/Duties
Source, recruit and train your dream team - all Sales Managers and Operations Managers
Lead teams to generate new business via lead generation and new member conversions
Set and meet sales goals
Allocate time in all studios based on the managerial needs of the locations
Review and educate Sales Managers and Operations Managers on individual and studio’s KPIs
Staff development
Schedule and plan education workshops
Assist Fitness Manager with coach evaluations as needed
Maintaining high customer service scores reflected in NPS
Payroll, Commissions and Timecard reconciliation
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee
Personal Attributes:
Entrepreneur mindset with ability to think and problem solve creatively
Strong communication and collaboration skills – both written and verbal
Attention to detail and ability to establish effective working relationships with staff
Multi-tasker with minimal supervision
Proven flexibility and willingness to handle various tasks independently and to meet deadlines
Leadership Skills: Able to motivate, discipline, and resolve conflict
Ability to source, train and develop talent on sales and fitness teams
Education Requirements:
· Bachelor’s degree
· 3-5 years of managerial experience ideally in a fitness setting.

Physical Demands

Physical requirements can vary. These must be reviewed with management. This position may require the following physical activities: Ability to lift a minimum of 2 pounds to a maximum of 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

Our Mission

To unlock your full potential through inspiring, motivating, and extraordinary moments.

Vision

To become the ultimate wellness powerhouse, fueling everyday life with boundless energy and vitality.

Values

Happy. Hungry. Humble. Healthy. Human.

About Empire

Established in 2013, Empire Portfolio Group™ is not just a company; it's a revolution. Headquartered in the vibrant heart of New York City, we own, operate, and support over 140 Orangetheory Fitness studios across multiple states. But we're not stopping there –our sights are set on even greater heights with the introduction of Relive Health centers nationwide.