Head of Product

About Replay

We are building the first-ever bank for enterprise data. There are over 35 million businesses in the US, many of which are sitting on an asset they don’t know they have. At Replay, we help businesses monetize their historical operating data by licensing it to the frontier AI and data labs for model training. Replay sits at the intersection of advancing the frontier of AI, while helping companies generate millions in growth capital without having to give up equity, take on debt, or lay off employees.

Why join Replay now:

• We've scaled from $0 to generating millions in a matter of months

• We've raised from top-tier investors (Floodgate, Afore, Ludlow, Hustle Fund, etc.)

• We're small enough that you'll carry outsized responsibility and grow as fast as the company does

• You'll partner and build for the fastest and most important companies in the world

• You'll be a part of building a massive, category-defining business from the ground floor

The Role

This is a product role with a wide aperture. You’ll shape the experiences that bring customers in, the technical systems that make data usable, the products buyers use to evaluate it, and the tools and agents that help our teams deliver at scale.

You’ll bring a strong point of view to product direction, grounded in conversations with customers and buyers, product data, and what sales, customer success, and operations see every day. You’ll report to the CEO and partner with the CEO and CTO on major product bets. From there, you’ll drive prioritization and lead the work from early ideas through launch and iteration.

You’ll start as a hands-on individual contributor, with the opportunity to build and lead a product team as we grow. We’re looking for someone who can think across an entire system and make ideas tangible quickly with AI-built prototypes.

What You'll Do

• Product direction: Shape the company-wide product vision and roadmap, bringing customer insight and a clear point of view to the decisions about what we build next.

• Customer discovery: Speak directly with customers and internal users; combine those conversations with product data and feedback from sales, customer success, and operations.

• Systems thinking: Connect products and workflows across the full journey, from initial customer touchpoints and transactions through data delivery and wind-down operations.

• AI and agents: Find and build opportunities across Replay and Sunset to turn repeatable work into AI-driven workflows that improve efficiency, quality, and throughput.

• Prioritization and execution: Decide what matters most, make clear trade-offs, and work closely with engineering to take products from concept through launch and iteration.

• Prototyping: Use AI tools to build working examples, test ideas, and help the team see what’s possible.

How You'll Be Measured

• Customer outcomes: Conversion, engagement, and satisfaction across the different products we serve.

• Operating leverage: Manual work reduced, adoption of AI-driven workflows, throughput, and cost to serve.

• Quality and speed: Delivery time, accuracy, rework, and the quality of the customer experience (CSAT, NPS, SLAs)

• Product leadership: Clear priorities, sound decisions, and the pace at which the team learns, ships, and improves.

Required aptitude

• Exceptional systems builder: You can redesign workflows and put AI and automation to work yourself, with clear standards for quality and human review.

• Data-literate: You use quantitative and qualitative metrics to spot problems, test changes, and see whether they worked.

• Owner and IC: You take responsibility for business and customer outcomes — iterating and refining until the goal has been reached.

• Cross-functional leader: You’re able to work across the entire organization — spanning different teams, products, and competing priorities.

• Team: You’re excited to work in person, five days a week, from our Dumbo office.

Compensation & Benefits

• 200K-300K base salary

• Meaningful equity

• 100% covered medical, dental, and vision

• Unlimited PTO

• Free gym + workout class memberships (via Wellhub)

• $500 desk allowance

• Up to $15,000 relocation bonus where applicable

How We Hire

1. Intro Chat (20 min): mutual fit and interests

2. Operations Deep Dive (1 hr): walk through complex systems and products you’ve built and scaled

3. Take home: A short project designed to see how you think and work

4. Onsite (3 hrs): discuss your approach and meet the team

5. References -> Offer