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Communication Specialist

COOLSOFTNashville, TN🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationNashville, TN, United States
Microsoft ExcelMicrosoft OfficeCanvaPublic Relations

Job description

Job Summary
The Communication Specialist will lead content development, communication planning, digital communications and community engagement initiatives for the Children and Youth with Special Healthcare Needs program. The role involves creating engaging and culturally competent content, managing websites and newsletters, developing social media campaigns, measuring communication performance, and building relationships with community partners.
Key Requirements:
  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing or related field, or equivalent professional portfolio.
  • 2–5 years of public health, nonprofit or government communications experience preferred.
  • Strong writing, editing and storytelling skills.
  • Experience creating communication plans and campaigns.
  • Proficiency with Canva.
  • Strong Microsoft Office skills, including Excel.
  • Website content management experience.
  • Newsletter and social media campaign experience.
  • Experience reporting communication/platform metrics.
  • Community engagement and partner relationship experience.
  • Knowledge of WCAG 2.1 AA and Section 508, or willingness to learn.
  • Knowledge of cultural competency and sensitivity in health communications.
  • Ability to manage multiple projects and deadlines independently.
Key Responsibilities:
  • Create and implement communication plans aligned with program goals.
  • Develop digital and printed communication materials.
  • Collaborate with subject-matter experts and community partners.
  • Update and maintain program websites.
  • Create and report communication performance indicators.
  • Develop monthly newsletters and social media campaigns.
  • Create public service announcements and educational content.
  • Develop community initiatives, stories, interviews, videography and photography.
  • Build relationships with internal and external partners.
  • Support statewide community education campaigns.
  • Ensure digital content follows accessibility requirements.
  • Work collaboratively within a multidisciplinary team.
  • Manage multiple priorities and deadlines.
Important – Portfolio / Samples Required:
The client requires graphic design samples and strong writing samples or bylined links.
Please provide:
  • Canva/Graphic Design Portfolio
  • Writing samples
  • Published/bylined articles or content links
  • Examples of newsletters/social media campaigns, if available
  • Examples of communication campaigns or community engagement work
Important Work Requirements:
  • Tennessee residents only.
  • Hybrid schedule with minimum 1 day onsite per week.
  • Additional onsite days may be required based on supervisor discretion.
  • First day must be in person for laptop deployment and orientation.
  • Standard schedule is 8:00 AM–4:30 PM CST, Monday–Friday.
  • Position is renewable annually based on the state fiscal calendar.
Please send me your updated resume, portfolio and writing samples.

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