Site Reliability Engineer

Site Reliability Engineer (SRE) – Messaging Services

We are seeking an experienced SRE – Messaging Services to drive reliability, observability, security, and operational excellence across IBM MQ and Kafka/Confluent environments.

Key Responsibilities:

• Lead reliability engineering for large-scale IBM MQ and Kafka platforms.
• Drive patching, EOL remediation, vulnerability remediation, and platform stabilization.
• Define and implement SRE practices including SLIs, SLOs, error budgets, incident management, and postmortems.
• Enhance monitoring and observability for message flows, queue depths, Kafka lag, throughput, and latency.
• Develop proactive fault detection and automated remediation strategies.
• Support high-availability, resilient, and scalable messaging platforms.
• Troubleshoot production issues including message backlogs, latency spikes, and connection failures.
• Partner with engineering, application, infrastructure, and security teams.
• Support global production environments and participate in on-call rotations.

Required Skills:

• Strong experience in SRE / Production Engineering.
• Hands-on expertise with IBM MQ and Kafka/Confluent.
• Strong knowledge of distributed messaging, high availability, scalability, and reliability patterns.
• Experience with Dynatrace, Splunk, Prometheus, Grafana, or similar observability tools.
• Strong scripting/automation skills using Python, Shell, or PowerShell.
• Experience with Linux/Unix and Windows production environments.
• Knowledge of messaging security, TLS, certificates, encryption, and vulnerability remediation.
• Strong troubleshooting, incident management, and RCA skills.

Preferred:

• Experience with Kubernetes/containerized messaging platforms.
• Knowledge of Kafka Schema Registry, Connect, and Streams.
• Experience with IBM MQ clustering or Native HA.
• Exposure to AIOps, anomaly detection, or automated remediation.
• Experience with messaging modernization/migration programs.
• Financial services or other regulated-industry experience preferred.

Candidate Requirements:

• Strong communication and leadership skills.
• Ability to work in high-pressure production environments.