Sales Representative

Job Description
Job Description
Sales Representative – Plumbing & Sewer Services
Arrow Sewer and Drain LLC is seeking a motivated and customer-focused Sales Representative to join our Sales Team. This position is responsible for meeting with customers, preparing and presenting estimates for sewer and water line repair projects, coordinating with internal teams to ensure smooth project execution, and maintaining strong customer relationships throughout the job process.

Responsibilities
Meet with residential, commercial, and municipal customers to assess plumbing, sewer, and water line repair needs
Perform on-site evaluations and prepare accurate estimates and proposals
Perform sewer video inspections and locating underground utilities as needed
Understand and explain sewer, water, roadway, excavation, and utility scopes of work
Present estimates to customers and explain scope of work, pricing, timelines, and financing options when applicable
Follow up with customers to answer questions and secure approved work
Coordinate with office staff to schedule projects efficiently
Work closely with field foremen and crews to develop material lists and ensure projects are properly prepared
Monitor projects to help ensure jobs are completed on time and according to customer expectations
Maintain communication with customers throughout the project process
Address and resolve customer concerns or issues promptly and professionally
Ensure high levels of customer satisfaction and maintain positive client relationships
Document customer interactions, project updates, and sales activity
Assist in achieving company sales goals and maintaining strong referral relationships
Stay knowledgeable about company services, products, and industry standards
Qualifications
Previous sales experience preferred, ideally in plumbing, sewer, construction, or home services
Strong communication and customer service skills
Ability to build trust and maintain professional relationships with customers
Basic understanding of plumbing, sewer, or water line systems preferred
Strong organizational and problem-solving abilities
Ability to work independently and as part of a team
Valid driver’s license and reliable transportation
Comfortable using tablets, smartphones, and estimating or CRM software

Preferred Skills
Experience with estimating or project coordination
Knowledge of sewer line repair, water service replacement, excavation, or drain systems
Ability to manage multiple projects and priorities simultaneously
Compensation & Benefits
Competitive salary plus commission opportunities
Company vehicle or vehicle allowance (if applicable)
Paid training
Health benefits and paid time off (if applicable)
Opportunities for advancement within the company