Quick Overview
Job Description
Sales & General Manager
Franchise Owner
The Sales & General Manager is responsible for overseeing the designated studio(s) to ensure the studio is well-maintained and that customer service standards are upheld to YogaSix standards. He/she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented and have a drive and passion for sales and service.
2+ years of retail/service sales or fitness sales experience
- Confident in generating personal sales and training Wellness Advisors in sales
- Ability to manage and drive all revenue streams: memberships, retail, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
- Strong customer service skills
- Ability to excel in a fast changing, diverse environment
- Solid writing and grammar skills
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Trustworthy and ability to handle confidential information
- Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices
- Proficient with computers and Studio software
- Manage and grow all revenue streams including Memberships, Retail and Teacher Training
- Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio
- Build and maintain strong relationships with members and the local community
- Schedule/participate in Grassroots Marketing partnerships on a frequent basis to drive new guest traffic
- Work with Studio Owner and national team to hit performance goals
- Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods.
- Must be able to bend, lift, kneel, and drive a car. Must be able to effectively hear in person and via telephone
- Monthly performance bonus incentives
- Opportunities for career growth within YogaSix and other brands
- Retail discounts
- Flexible schedule
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